Across thousands of recordings, one thing keeps proving true. People do not open up because of clever questions. They open up because they feel, for once, that someone is actually listening.
Most of us listen while waiting to speak. Real listening asks nothing back. It just makes room.
The most healing sentence is often not advice. It is: tell me more.
You do not need a microphone to offer this. The next conversation you have, try holding the silence a second longer than is comfortable. Watch what the other person walks into.
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