Performance Review & Improvement Policy

Internships should be structured and fair. This policy ensures consistent feedback, measurable expectations, and a clear process for improvement.

14.1 Weekly Check-Ins (Mandatory)

Each intern will have a weekly touchpoint covering:

• what shipped this week (deliverables + links),

• what’s blocked (and what support is needed),

• what’s next week’s plan,

• upcoming recordings/guest pipeline status.

14.2 Monthly Evaluation Rubric (Scorecard)

Performance is evaluated on:

A) Reliability

• attendance, punctuality, response time during agreed windows

• meeting deadlines, showing up prepared

B) Quality (For hosts who prepare their own scripts)

• question quality, prep depth, clarity in communication

• accuracy in notes/titles/descriptions

C) Professionalism

• guest handling, respect, teamwork, accountability

D) Brand Alignment

• emotionally safe tone, no diagnosis/quick fixes, ethical conduct

E) Output

• episodes handled, show notes, clips, pipeline movement, task completion rate

• host delivery for each episodes and discussion.

14.3 Improvement Plan (PIP-Lite)

If performance drops:

1. Coaching conversation + written clarity of expectations

2. 7–14 day improvement window with measurable goals

3. If not met: role change, reduced responsibilities, or termination

14.4 Documentation

Performance feedback, warnings, and improvement plans will be documented for fairness and accountability.